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Pricing and You!

You've been asked the question of what you stand for in the eyes of your clients and customers. You may say you have the best service, or a complete product assortment, or perhaps you have 30 years of experience, or developed a product which is unique.   Many companies state they have a niche or … [Read more...]

Is your plan making your eyes spin?

"April Fool's Day" is right around the corner and the first quarter is coming to an end.  On a day of practical jokes and pranks, don't be caught off guard by your profit and loss or balance sheet.   The end of each quarter marks an opportunity for evaluation.  If you are following a strategic … [Read more...]

Innovation & Change are the Lifelines to Business Success

At a lunch with Joe Gilbert and my father, I can remember Joe saying that his retail offering had to change every five or so years otherwise the strategy and product would become stale in the consumers' eyes.  He changed the design of the Plaza III in Kansas City which often included not only the … [Read more...]

There are four possible answers to those questions:

Hard to believe it is the end of January, and the results of the past year are available to you and your client.  What have you done to help them?  What type of year did they have?  Were their results what they expected?  There are four possible answers to those questions: The client missed … [Read more...]

Are You Taking Advantage of the Hype of the New Year?

This is the time of the year when people determine they are going to lose weight, start an exercise routine, quit smoking, and increase their business from X to Y?  The hype of the new year causes one to change to the next chapter and to make things happen.  It is a great time to take advantage by … [Read more...]

Is your Timing Correct?

As I have matured and experienced the business community I have learned that it is not always the way the world works.  Oh, yes, my team and I were the first along with Mervyn Morris of Mervyn's to install bar-coding and POS in a retail environment.  We made retail history and front covers of the … [Read more...]

Is It a Process or a Gut Feel for this Year’s Plan?

Today, business is much more complex.   The community, competition, government, and economy have strong influences on our organizations and businesses.  We all have many more people who need to be involved with the results of our businesses.  They may not have ownership, but their families and … [Read more...]

Increase Value to Your Client by Enhancing Your Services

You may be the very best in your niche but could you be providing the client an enhanced service level to move their business forward and to further them along even faster and make their business or organization more profitable? My mentor Ilus Davis, Mayor of Kansas City and Board Chairman of … [Read more...]

How can you make 2017 even better than 2016?

Begin by taking the pulse of your organization as you re-evaluate last year's SWOT (strengths, weaknesses, opportunities, and threats). Pull the team together and ask yourselves what you did right. Knowing what you know about the first nine months, how should you change the strategy for next … [Read more...]

THE EMERGENCE OF A VISION STATEMENT FOR ORGANIZATION

Initially my purchase of four small Paper Warehouse stores did not have a niche initially.  They did not attract a huge clientele. We thought we knew where we were going   but it took are-engineering of the concept along with development of the Vision.  The stores became a full assortment of … [Read more...]