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Is Your Resolution Going As Planned?

Many of us during the month of January develop New Year's "resolutions" while others believe it is a foolish activity. They do not develop a set of resolutions, goals, or a plan until there is pain or a fire. I on the other hand believe it is a good start for the year and helps one set up a … [Read more...]

Don’t Be Late to the Fair!

Imagine you're in charge of planning a trip for a group of 25 people to the Minnesota State Fair. They rely on you to coordinate the activities and move them around the fair as a group, but each group member wants to do different things. One person wants to go see the new born animals. One person … [Read more...]

Get off the Beach and Golf Course! 2019 is Upon Us

Look at your calendar, the month of July is the first month of the second half of the year. Companies with good historical information can project what the balance of the year's revenue will be based on that data.  If the first 6 months did not go well consider tweaking your advertising, pricing … [Read more...]

Knee Jerk Decisions Implemented without Complete Thought! 

Businesses need to think carefully about any new strategy to determine whether there may be any fallout before moving forward. Strategic planning needs to be analyzed and all bases need to be evaluated prior to their execution. Development of a strategic plan and its initiatives cannot be … [Read more...]

Can you hear me now

I recently heard a speech which resonated with me; the topic was: "Can you hear me now"? Also, after watching the Saints-Vikings game and the interviews after the game where the Vikings pulled out a win when most thought it was over, I heard something similar from their coach Mike Zimmer's comment. … [Read more...]

Achieve Rewards for Your Efforts

As businesses gaze at their calendar, we see that we are approaching the time of year when we should be thinking about how the business performed in 2017, and what opportunities lay ahead for in 2018. What to do about it? Easiest is to ignore it and let bygones be bygones. Wrong! We should look at … [Read more...]

Are You Running Your Business Or Managing It?

Over the years, I have seen many companies launched by an entrepreneurial founder with a great idea for a product or service. They get started, and as the "expert," attempt to do everything themselves-they are running the business. This activity works for a period of time, but eventually problems … [Read more...]

Review…React…Recommend

You remember when growing up, your parents told you, as they took you to the first day of school: "Make sure you learn your three R's, Reading Writing Arithmetic." In business, we should make sure to fulfill our responsibility in delivering our three "R's", Review React Recommend."  We should … [Read more...]

Pricing and You!

You've been asked the question of what you stand for in the eyes of your clients and customers. You may say you have the best service, or a complete product assortment, or perhaps you have 30 years of experience, or developed a product which is unique.   Many companies state they have a niche or … [Read more...]

Is Your Customer Service Commitment Like Amazon’s?

As business owners we have commitments to our customers which contribute to defining our business' perception or it may be a contracted understanding which you promoted over time. In most cases this understanding is expressed in your mission and vision statement. If we do not execute in the expected … [Read more...]